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Business World |
February 2015
18
"Francois and myself manage each project,"
Tim Ankenman says. "We're always in touch
with our clients personally. We always rep-
resent the projects at design panels, public
hearings or during public information meet-
ings. I think that opposed to a lot of firms
where clients feel like they're being shoved
down the ladder, they're always in contact
with the principals. "
The open lines of communication allows
AMA to swiftly and succinctly handle any
challenges that may arise, which aides in cre-
ating long-term relationships with their cli-
ental over the years.
"If there's a problem, we deal with it imme-
diately and our clients really appreciate that,"
says Tim. "We have clients with us since the
day we opened, and there's no better testa-
ment in my mind in terms of keeping clients
happy than coming back repeatedly."
In delivering their top-notch architectural
and planning work with their staff of 18,
AMA have cultivated a strong workplace
which values fresh ideas and diversity. It's
this and the continual learning opportuni-