10 | Palmer Foundry Palmer the existing 35,000 square-foot plant destroying most everything in its wake, and though no one was physically injured, the impact to the business was grave. Fortunately, “We had insurance,” says Logan. It was a year to the date since the brothers assumed ownership of the company and now they had a decision to make: take the insurance reimbursement and get out, or go through the arduous process of operational restoration? Considering the employees they had come to know so well, as well as the clients whowere depending on them, the brothers refused to give-in. “In life, people can get knocked down a lot, but they should never stop getting up. That’s our personality, that’s just who we are, and the fire was difficult, but we put one foot in front of the other figuring out how to take care of our customers, get things back to running and we came through it,” says Logan. RESTORATION AND INNOVATION In short time, the new, larger facility was up and running. The Logans resolved to not only come back, but emerged bigger and better than before. They not only invested in new equipment, but thoroughly analyzed every aspect of their operational sysBob Logan, President, reviews process control dashboard
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