4 | Novus Glass Before Franchise Development Co-ordinator Jim Olsen joined the organization, he was a high school teacher in Minneapolis schools with a contracting business on the side. He was always looking for a new gig outside education, and left his job to become the Director of Training with NOVUS in 1980. “Thirty-two years later I’m still here and I’m still enjoying it. They call me the historian,” he says. Olsen started out working in training, national accounts, insurance and fleets, before later moving onto the development program, where he helps new people come into the business. Franchise Development Coordinator Adam Peterson had a background in advertising sales prior to joining NOVUS. After working for a number of different organizations, he was looking for opportunities to help people start their own business and found NOVUS. “I was attracted to the opportunity here, so I hopped aboard and have been working with Jim for about two and a half years now,” he says. REPAIR FIRST, REPLACE WHEN NECESSARY Buying a franchise means owning a business,
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