Novus Glass | 11 “We’re looking for people that have a dream or working for their dream. Part of the dream is working for yourself and not for someone else,” Olsen adds. Before they apply for a franchise, potential owners are invited to attend the brand’s Discovery Day for a visit and tour. Later, after they’ve joined, they have access to different levels of training. The first level is a six-day course in Minneapolis to learn operations, how to run the business, and windshield repair in a classroom setting. They also gain hands-on experience working on a car. The next phase of training is spending two weeks at one of their seven regional training facilities to learnwindshield replacement. “They’re working right in the shop on cars and trucks, and working in the office. It’s fabulous,” Olsen says. Within a month afterwards, NOVUS Glass sends a regional manager to them to make sales calls, and assist owners face-to-face in any way needed for a week. “As long as you’re a franchisee, you’re fully supported,” Olsen says. “That never stops.” THE BIGGEST AND THE BEST Now and for the foreseeable future, NOVUS Glass continues to expand their business throughout the country. While the company is significant in size, every state has territories that are available with new market opportunities. Their main focus is also franchise development and driving sales to the point where they will be the biggest glass company in the U.S. “Our goal is franchise development and growing this business to becoming the biggest glass company in the country,” Petersen says.
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