8 | Load One Transportation and Logistics in this case, helps equate to happy customers. “We get lots of compliments from our customers that say our drivers are extremely professional and super helpful. As much as we have sales people, most drivers are really the face of the business, because that’s who the customers see more than anybody.” VIRTUAL PLATFORM At Load One Transportation and Logistics, technology also plays a critical role in how they provide their solutions, and deliver their services. They are a 24/7 365-day operation that is cloud-based and utilizes a “complete virtualized” platform – right down to the desktop so that an employee can access their network and data in real-time from home or from an outside office. “With the expedite industry, you have to be everywhere. I might have a shipment that comes from your hometown tomorrow and then I may never get one again for a year,” he says. “We have to partner and work with a number of other expedite companies.” “Our software is integrated with a number of other leading expedite carriers John Elliott
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