Load One Transportation and Logistics | 7 oratively to ensure their customers get what they require. “We have a great leadership teamhere,” Elliot says. “A good number of them have been with us for quite a while. Our turnover inside the office is extremely low. They are a very dedicated and loyal group of individuals.” “I instil my beliefs, vision and focus into the company by working and mentoring my senior management,” says Elliott. “They, in turn, work with our managers to keep those beliefs and vision alive throughout our entire organization.” Load One’s commitment to excellence is also evident in their extremely low owner operator turnover rate. Many of the fleet owners started with Load One as a single-unit owner, which provides customers with a more experienced and knowledgeable driver, thus resulting in a higher service level. In fact, they maintain a much higher hiring standard than most carriers. “Our goals this year are to try to get to 20 percent in annual turnover. We sit below 40 right now,” Elliott says. “We have an extremely low industry average and that’s because retention is a much bigger thing to us than recruiting.” One of the reasons Load One has been able to retain most of their 400 drivers is because they offer an extremely competitive compensation package that is “one of the best in the industry,” says Elliott. Happy drivers,
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