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Precision Homes
during the inquiry phase, and continues well into
the build process. The company’s salespeople are
trained to keep in contact, and will frequently call
their clients to check in – to make sure they are
comfortable, and to address any questions or con-
cerns that might have arisen.
Even after the home is completed and handed
over, Precision Home’s customer service doesn’t
end. They will almost always go back to resolve
maintenance issues, even after the standard three-
month warranty period. They’ll also try to visit or
attend a barbecue, just to make sure the client is
happy with their new home.
William further credits Precision’s success to
the commitment of their team – from their direct
staff to their talented roster of suppliers and sub-
contractors.
“People are at the core of our business,” he ex-
plains. “We employ some of the best craftsmen in
Adelaide, and we go to great lengths to source the
right people for the right tasks.”
“Even though no one here is related by blood,
we consider ourselves a family,” he adds. “That
counts for our subcontractors too. I believe they
all feel part of Precision Homes, and we have
longstanding relationships with most of them.
They all work together, and they all take pride in
doing the best work they can do.”
MORE THAN A HOME
Currently, Precision Homes is at a size they are
happy with. In recent years, the company has
grown despite a challenging economic climate,
and even upgraded offices. They now do roughly
