Planet Beach | 7
themselves as a “proud spa consultant,” Price
says. They also offer the Planet Beach Fran-
chisee School, involving a lecture inside a
classroom.
Franchisees also get a visit by a spa per-
formance consultant in the first two or three
weeks of opening for additional support.
“
We probably have one of the best support
programs in place because we do use tech-
nology. We’re very technology-driven when
it comes to training and support,” Price says.
“
We use Skype and Google Video – we’re
face to face with our franchisees as much as
we can.”
With technology changing rapidly,
Planet Beach stays on top by incorporating
advancements into their brand. Their busi-
ness model is technology-driven because all
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