Novus Glass | 5
which is something people can be extreme-
ly proud of. When franchisees join up with
NOVUS, they become their own local presi-
dent. When customers work with their local
franchise, inmost cases they’re working right
with the owner and president, which makes
the brand quite unique, Olsen says. “That’s
one of the many things that set us apart.”
The company slogan at NOVUS is
Repair first, replace when necessary.’ That
approach attracts a lot of franchisees to the
business. “That’s given us a tag as more of a
green company than most windshield com-
panies that are just looking to rip it out and