Fantastic Sams Hair Salons | 7
their motivation is. It’s a family investment,
Colabuono says.
The company also looks for someone
who understands the business, someone with
excellent social skills. “This is a people com-
munity. As a service franchise, we’re there
for service,” says Colabuono.
Training starts even before they be-
come a franchisee – it starts from the minute
they become interested in owning a Fantas-
tic Sams franchise. The company ensures the
new franchisee develop partnerships imme-
diately with everyone involved.
From there, the company has training
centers located in all the major retail markets
throughout the United States. They con-
stantly train franchisees to help them achieve
the high standards expected from the brand.
“
We expect franchisees to uphold that stan-
dard of excellence in our salons,” Colabuono
says.
Within those centres stylists are
trained in customer service, while managers
are taught the necessities of running a salon,
such as how to manage the marketing and
their staff. “We do this constantly. All of the
people in our field are all very experienced
in salon operations and salon marketing,” he
says.
FANTASTICCOMPLEX
Fantastic Sams Hair Salon offers their own
line of salon products, another advantage for
franchise owners and customers alike. Their
brand includes shampoos, conditioners, and